Reference checking software in Australia

Verify Ref is Australian-owned and operates under Australian law, so the privacy expectations you are held to are the ones the product is designed around.

• Australian-owned and operated, with terms governed by Australian law and disputes heard in Australian courts.
• Collection, use, disclosure and overseas processing are all set out in a published Privacy Policy, written to be read rather than filed.
• Candidates and referees can request access to their information, have it corrected, exported or deleted, with a response inside about 30 days.
• A named privacy contact handles requests and complaints directly: dpofficer@verifyref.com.
• Service providers are named in the Privacy Policy rather than hidden in a sub-processor annexe you have to ask for.

Consent is a gate in the product, not a step you have to remember. No referee is contacted until the candidate has actively approved it.

• The candidate gets their own consent page, showing who is asking and exactly which referees will be contacted, and has to approve before anything is sent.
• You can let candidates nominate their own referees on that page, so the people contacted are the ones they chose.
• Every consent is timestamped against the check, so months later the hiring file shows that consent existed and when it was given.
• Referees are told on the form itself that their answers are confidential and shared only with the employer.
• Voice and video sessions carry their own explicit consent step before any microphone or camera is enabled.

Candidate and referee data is encrypted, scoped to your team, and reachable only by the people you invite.

• Encrypted in transit with TLS and encrypted at rest on managed cloud infrastructure.
• Access is team-scoped: your candidates, checks and credit balance are visible only to members of your team.
• Each referee gets a single unguessable link and never creates an account, so there is no referee password to leak and no shared login in an inbox.
• Voice and video recordings sit in private object storage, reachable only by authorised users on the team that created the check.
• Retention is set out in the Privacy Policy, and you can delete a record whenever you want it gone.

The fraud reference checks actually suffer is the candidate writing their own reference. Verify Ref checks for it every time, on every plan, at no extra cost.

• Candidate and referee IP addresses are compared automatically, and matches or suspicious overlaps are flagged — the signature of a candidate completing their own reference.
• Anything detected is raised in the analysis report for that check, where the hiring manager will actually see it.
• Every reference is scored by AI for sentiment, for risk and red flags, and for alignment with the values you set on the role, so an evasive reference surfaces even when it reads politely.
• Referee name, email and stated relationship to the candidate are captured on the record, and each referee link works once, for one person.

Write the questionnaire once, reuse it, and get the same report shape back for every candidate so the comparison is real.

• A form builder with five question types — short text, long text, rating scale, multiple choice and yes/no — and up to 21 questions per check.
• Save any questionnaire as a reusable template per role or department, so two candidates for the same job are always asked the same things.
• AI can draft questions from the role, and autofill referees and questions from the candidate's resume or application.
• Every completed check exports as a PDF for the hiring file or a CSV for analysis, carrying the sentiment, risk and values-alignment scores.
• One credit covers one check with up to five referees, so asking a fifth referee costs nothing extra.

An open REST API, signed webhooks and a hosted MCP server, so reference checks fit the system you already run instead of becoming another tab.

• A documented REST API with Bearer keys, including sandbox keys that send no email and use no credits while you build.
• Signed webhooks on completion: verify the signature, then write the finished report straight onto the ATS record.
• A hosted MCP server, so Claude, Cursor and other AI agents can search your talent pool, rank candidates against a job description and launch checks directly.
• Step-by-step integration guides for Bullhorn, Zoho Recruit and SAP SuccessFactors, plus the general pattern for Greenhouse, Lever and Workday.
• Anything that speaks REST or receives a webhook can be connected, JobAdder and other Australian systems included.

Some referees will never fill in a form. Verify Ref can have the conversation for you, or give you the script to run it yourself.

• A referee can answer the whole questionnaire by talking to an AI interviewer in their browser — no app, no login, no scheduling.
• The conversation is transcribed automatically, and with consent the audio is kept so you can replay what was actually said.
• Voice answers land in the same report, with the same sentiment and risk analysis as written ones, so they stay comparable.
• For calls you prefer to make yourself, the same questions are available as a free printable form with consent and verification fields.
• Because referees need no account and the form works on any device, you can also walk a reluctant referee through it while you have them on the phone.